EXPERT VOICE
Bus Business: Where Only Up-Time is Money!
Challenges and Opportunities in the Face of Rapid Change
Frank Felten is the Head of Bus Connectivity at ZF Aftermarket, where he focuses on advancing digital connectivity solutions for the bus and public transport sector. A graduate engineer specializing in Urban Planning, Traffic, and Transport Engineering, Felten has developed extensive expertise at the intersection of mobility, technology, and sustainable transport systems. Throughout his career, he has held various leadership roles in project and product management for software products and digital value-added services spanning traffic planning and simulation, public transport, telematics, and logistics.

The transportation industry is rapidly changing. As society continues to prioritize sustainability and efficiency, the future of passenger transport has a lot to do with new technologies. And as much as this might create a general push for shared and/or public transport, it comes with significant new challenges

For sure, electric buses offer a cleaner and more sustainable alternative to traditional fossil-fuel-powered buses. But the concept brings many new challenges in terms of safety, regulation and infrastructure. It’s technical specifics – only think about charging – also heavily influence the long-lived process of operating a bus line, designing a bus depot, or running a workshop. For bus fleet operators and their service partners, new technology is much more than “just a different vehicle”.

One miracle cure to put operators and their service chain back at ease, is digital connectivity: With all complexity in business and technology, hardly any bigger bus-fleet today is operated without the help of fleet management software. Platforms such as ZF Bus Connect link all vehicles with a central operator dashboard, from where energy consumption can be optimized, charging status overlooked, driving improved, dangerous situations avoided or reports for tax refunds or compliancy questions can be filed.

But this is not, where it ends: upcoming applications will be based on more and deeper connections with parts in the vehicle: think of brakes, transmissions, axles and more. The systems will enable tighter monitoring of vehicle health, provide important usage and maintenance hints, thus prolonging lifetime and reducing downtimes. And they will enable a new digital interplay between our service partners, their fleet customers and ZF as a supplier – seamless interaction to reach unprecedented service levels.

Because in bus business, only up-time is money!

 

Related